assorted sweets2006.05.17

• The Consumerist: Shoppers Bite Back
  Very cool site basically documenting customer service foulups. Businesses could learn a LOT about what NOT to do by reading this. Hint, hint.
• Record Labels Sue XM Satellite Over Device
  Um. Guys? I was recording radio way, WAY before there was an Interweeb. The incredible, colossal, jurassic GALL of these folks is a constant amazement to me. Constant. Seriously.
• Design Test
  How well do you know the fundamentals of design? Good quiz. If you score low, seriously, seriously, buy the Robin Williams design series and give them a read.
• Four Modes of Seeking Information and How to Design for Them
  I need to ger reading IA stuff more again. Just so smart, and covering cases that can easily get overlooked if you aren't conscious about it.
• CanWest shuts down publishing arm of Dose
  That's so weird. A guy from Dose was at Mesh, and in the Politics forum it came up whether or not Dose would shut down, and the consensus from Paul Wells was that Dose would probably survive. Guess not.
• Clean CSS
  Do you write messy CSS? Have you forgotten where the space tab is on your keyboard? This site is for you - it reformats your CSS to "readable" states. If, that is, you believe CSS can actually be unreadable.
• Tip: GIF Your Type Right
  A great little how-to on how to ensure your GIFs have the best looking type possible.
• Why - who cares - so what
  A good reminder to EVERYONE who has influence over web sites - not just the UX/IA folks but marketers, businesspeople and everyone else - that you constantly need to be asking "why is this important?". Because your visitors definitely will.

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